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Common questions

Frequently Asked Questions

Answers to the questions we hear most from patients, new and returning.

Are you currently accepting new patients?

Yes — Markville Walk-in / Family Medicine Clinic is currently accepting new patients for ongoing family care, in addition to same-day walk-in visits.

Do I need an appointment, or can I just walk in?

Both options are available. You're welcome to walk in during clinic hours, or book a specific time online in advance through our booking page.

What should I bring to my visit?

Please bring your valid OHIP health card (or applicable provincial health card), a photo ID, a current list of any medications you're taking, and any relevant referral letters or recent test results.

Do you accept OHIP?

Yes, we bill directly to OHIP for all eligible services. If you don't currently have a valid health card, please call the clinic ahead of your visit to discuss your options.

What if I have an urgent or emergency medical issue?

For life-threatening emergencies, call 911 or go directly to your nearest emergency room. Walk-in visits at this clinic are intended for non-emergency medical concerns.

Can I request a prescription refill or referral online?

Prescription refills and specialist referrals are handled during an appointment with Dr. Vasandani. Please book a visit to discuss ongoing prescriptions or referrals.

Do you see patients of all ages?

Yes, Markville Walk-in / Family Medicine Clinic provides care for patients across all age groups, from children to adults and seniors.

How do I leave feedback about my visit?

We'd love to hear from you — you can share your experience directly through the review form on our homepage.